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Afterglyph

F/AQFrequently asked questions

GOOD QUESTIONS.

Working together

What size of project do you take on?

Most projects run from six to twenty weeks. We also run shorter sprints for prototypes, audits and launch campaigns.

How do projects start?

With a short call, then a paid discovery phase that ends in a clear plan, estimate and timeline you can take anywhere.

Where is the team based?

We work remotely across several time zones and plan overlap hours with every client.

Design and build

Will an animated site be slow?

Not if it is engineered properly. We animate transforms and opacity, lazy-load heavy scenes and set performance budgets before design starts.

Is it accessible?

We build to WCAG 2.2 AA, test with keyboards and screen readers, and ship a reduced motion version of every effect.

Can our team edit the site?

Yes. Content models and editing tools are designed with your editors, and we train them before launch.

After launch

Do you offer ongoing support?

Retainers cover monitoring, updates, improvements and new features, scaled to how often you ship.

Who owns the code?

You do, on final payment. We document everything so any capable team can continue the work.

Web Design

Do you design without developing?

Yes. We regularly design for in-house engineering teams and stay on through the build to review fidelity and motion.

How many concepts will we see?

Usually two or three distinct territories, each shown as a key screen in motion rather than a static mood board.

Can you work inside our brand guidelines?

Absolutely. We extend existing guidelines into a digital system and flag where the web needs new rules.

Web Development

Headless or classic WordPress?

Whichever serves the team. Classic themes are simpler to own; headless pays off when content feeds several products.

Can you take over an existing build?

Yes. We start with a short technical audit so we both know what we are inheriting before estimating.

Do you offer support after launch?

We offer retainers for monitoring, updates and continuous improvement, scoped to how often you ship.

E‑commerce Development

Shopify or WooCommerce?

Shopify for speed to market and managed scale; WooCommerce when you need deep customisation and full data ownership.

Can you migrate our catalogue?

Yes, including redirects, customer accounts and order history where the platforms allow it.

Do you handle subscriptions?

We build subscription and bundle flows on top of the major apps and payment providers.

Creative Development

Will it work on phones?

Every effect ships with a mobile tier and a reduced motion version. Nothing important lives only inside an animation.

How long does R and D take?

Typically one to two weeks of prototypes before we commit to production.

Can you work with our agency?

Often. We partner with brand and advertising agencies as their creative technology team.

AI & Automation

Which models do you use?

We choose per task and keep the architecture provider-agnostic, so a model can be swapped without a rebuild.

What about our data?

We design for least privilege, keep sensitive data out of prompts where possible and document every data flow.

How do you measure quality?

With an evaluation set built from your real questions and tasks, re-run on every change.

Mobile App Development

Native or cross-platform?

Cross-platform for most products; native when the experience depends on deep platform features.

Do you publish to the stores?

Yes. We prepare listings, handle review feedback and set up staged rollouts.

Can the app share our web backend?

Usually, through a shared API layer. We design it so both clients stay in sync.

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STILL CURIOUS? ASK US ANYTHING.

Tell us what you are building. We reply within two working days with honest next steps.

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